Notice for Reporting Concerns to The Joint Commission

Summit Pointe is accredited by The Joint Commission. As a Joint Commission accredited organization, Summit Pointe is required to meet standards related to the quality and safety of customer care. If you as a member of the public wish to communicate a concern regarding the safety or quality of care provided by Summit Pointe, you are welcome to contact The Joint Commission via the following mechanisms:

If you have questions about how to file your complaint, you may contact The Joint Commission at their toll free number 1/800-994-6610, Monday - Friday, 8:30 am - 5:00 pm Central Time.

email:
complaint@jointcommission.org

Fax:
Office of Quality Monitoring
630/792-5636

Mail:
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181