Provider Network Policies and Procedures Behavioral Health Services First Step – 24hr Psychiatric Urgent Care Intellectual / Developmental Disabilities Adult Services Youth and Family Services Board Board Members Board Contact, Meetings and Documents Resources Brochures and Media Community Partners CIT – Crisis Intervention Team Credible Mind Customer Information Podcasts Recipient Rights Suicide Prevention Training QPR – Question Persuade Refer MHFA – Mental Health First Aid Provider Network New Providers Directory Meetings, Newsletters and Links Policies and Procedures Home and Community Based Services FAQ Calendar Contact Careers About Contact Locations News & Events News Events 2023 SPOT User Request Form Download Auditing and Monitoring Download Claims Adjudication Download Clinical Documentation Download Conflict of Interest Download Credentialing – Recredentialing Download Credentialing Committee Download Credentialing Committee Confidentially Statement Form Download Credentialing Records and Confidentiality Download Definition of a Clean Claim Download Electronic Claim Submission Download External Claims Provider Appeal Form Download External Claims Provider Appeal Process Level 1 Download External Claims Provider Appeal Process Levels 2-3 Download HCBS Non-Residential Provisional Provider Survey Download HCBS Provisional Provider Survey Download Home and Community Based Provisional Approval Download Incident Reporting Download Incident Reporting Form Download Notification of Summit Pointe Provider Network Changes Download Ongoing Compliance Monitoring Download Overpaid Claims Download Paper Claim Submission Download Plan Coverage and Eligibility Determination Download Provider Communication Claims Download Provider Network Communication Download Provider Network Grievances and Appeals Download Written Notice of Termination Contractual Provider Download