An individual with a mental illness or developmental disability, receiving public mental health services, has certain rights guaranteed by the Michigan Mental Health Code, as well as Health Insurance Portability and Accountability Act of 1996 (HIPAA) . Examples of rights include:
- the right to be treated with dignity and respect
- the right to be free from abuse and neglect
- the right to confidentiality
- the right to services that meet your needs
Additional Information about Recipient Rights may be found in Your Rights Booklet (also available in Spanish and Arabic).
If you believe your rights have been violated, you may fill out a Complaint Form and contact the Office of Recipient Rights at Summit Pointe by telephone, mail, or fax.
175 College Street
Battle Creek, 49037
Phone: (269) 441-5999
Fax: (269) 441-2132
Recipient Rights Officer,
Office: (269) 441-5966
Mobile: (269) 832-0827
Recipient Rights Investigator,
Office: (269) 441-6511
Mobile: (269) 275-2648
Recipient Rights Support,
Office: (269) 441-5928
Fax: (269) 441-2132
Recipient Rights Provider Training
Every employee of Summit Pointe and our contracted agencies is required to complete Recipient Rights training within the first 30 days of hire and annually thereafter. We offer training every other Tuesday at 10:00 am on Zoom. If you would like to register yourself or one of your employees for our next training, please use the link below:
After registering, you will receive a confirmation email containing information about joining the meeting.
Substance Use Disorders and Your Rights
If you are receiving services from Summit Pointe dealing with your addictions or recovery, you are also entitled to extra protection for your rights. The links below will assist you in filing a complaint with the Rights Office:
Recipients Rights Advisory Committee (RRAC)
In accordance with the Michigan Mental Health Code, Summit Pointe appoints a Recipient Rights Advisory Committee consisting of primary consumers, family members and community members representing various perspectives for the agency. If you would like to become a member of RRAC, please contact your Recipient Rights Officer for more information.