Summit Pointe complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Summit Pointe does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Summit Pointe:
 Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

 Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, please contact:

Michele Pascoe
Customer Service Specialist
140 W. Michigan Ave. Battle Creek, MI 49017
P: 877-275-5887
TTY: 877-477-0477 (711)
F: (269)966-2844

If you believe that Summit Pointe has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Brad Sysol
General Counsel
140 W. Michigan Ave. Battle Creek, MI 49017
P: 269-441-5921
TTY: 877-477-0477 (711)
F: (269)966-2844

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Michele Pascoe, is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW., Room 509F, HHH Building
Washington, D.C., 20201
1-800-368-1019, 1-800-537-7697 (TDD).
complaint forms are available here

“ATENCIÓN: Si habla español, hay servicios gratuitos de asistencia con el idioma para usted. Llame al 1-877-477-0477 (TTY: 711)”.

 

“انتبه: إن كنت تتحدث العربية، فتوجد خدمات مساعدة لغوية، مجانية، ومتاحة لك. اتصل بـ0477-477-877-1 (رسالة مبرقة: 711).”

“ACHTUNG: Sollten Sie deutsch sprechen, steht Ihnen ein Sprachenhilfe-Service kostenlos zur Verfügung. Sie können uns unter folgender Telefonnummer erreichen: +1-877-477-0477 (TTY: 711).”

“请注意:如果您说中文,您可以利用我们免费提供的语言帮助服务。详情请致电1-877-477-0477 (TTY: 711) 。”

“OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam
besplatno. Nazovite 1-877-477-0477 (TTY- 711).”

“UWAGA: Jeśli mówi Pan/Pani po polsku, oferujemy bezpłatną pomoc językową. Proszę zadzwonić pod numer 1-877-477-0477 (TTY/tel. dla niesłyszących: 711).”

“VINI RE: Në qoftë se flisni shqip, keni në dispozicion shërbim falas për t’ju ndihmuar me gjuhën. Telefononi 1-877-477-0477 (TTY-teletekst: 711).”

“ATTENZIONE: Si parla italiano, servizi gratuiti di assistenza linguistica, sono a vostra disposizione. Chiamare 1-877-477-0477 (TTY: 711).”

“TALA: Kung kayo ay nagsasalita ng Tagalog, ang serbisyo ng tulong sa wika (language assistance services), ay available upang magamit ninyo, nang walang bayad. Tumawag sa 1-877-477-0477 (TTY: 711).”

“ध्यान दें: यदि आप हिन्दी बोलते हैं, तो आपके लिए भाषा सहायता सेवाएँ मुफ्त में उपलब्ध हैं। 1-877-477-0477 (TTY: 711) पर कॉल करें।.”

ܿܢܿܬܘܼܒܠܝܼܿܢ ܕܩܿܬܘܼ ܨܝܵܐ، ܡܵܝܵ ܪܿ ܬܘܵܐ ܐܵ ܢܵܫܸܢ ܠܿܬܘܼ ܡܝܸ ܡܙܼܿܐ ܗܹܢ ܟܿ ܚܬܘܼܿܢ ܐܸܪܐ: ܐܵ ܵ ܗܼܙܘ
1-xxx-xxx-xxxx (TTY: 1-xxx-xxx-ܬܵ ܐ ܒܠܸܫܵ ܢܵܐ ܡܵ ܼܿܓܢܵܐܝܼܬ. ܩܪܘܿܢ ܥܼܿ ܠ ܸܡܢܝܵܢܵܐ

“주의: 귀하가 한국어를 할 경우, 한국어 언어 지원 서비스를 무료로 사용할 수 있습니다.
1-877-477-0477 (TTY 문자 전화기: 711)로 전화하십시오.”

“LƯU Ý: Nếu quý vị nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ được cung cấp cho quý vị miễn phí. Vui lòng gọi số 1-877-477-0477 (TTY: 711)”.

“আপনার দৃষ্টি আকর্ষণ কর্রছিঃ আপনি যদি বাংলাভাষী হ’ন এবং যদি আপনার ভাষাগত সাহায্যের প্রয়োজন হয়, তাহলে নিখরচায় সাহায্য পেতে ফোন করুনঃ ১-৮০০-৮৯০-৩৭১২ (TTY: 711) 1-877-477-0477 (TTY: 711).”

ご注意:日本語で対応しているアシスタンスサービスを無料でご用意しております。
1-877-477-0477 (TTY: 711)へお電話下さい。

ВНИМАНИЕ! Если вы говорите на русском языке, вам предоставляется бесплатное языковое обслуживание. Звоните по тел.: 1-877-477-0477 (телефон с текстовым выходом: 711).